Customers have 24 hours from the date of receipt of the item to request a refund policy.
Our customer service team will review your request within 2-3 days.
Conditions apply for refund
– You have received an incorrect item
– Your order is damaged
– Old product
– Part of your order is missing from the package
Shipping charges incurred for returned items are the responsibility of the buyer if the item is returned.
Your refund will include the amount you paid for your order, less the following:
Shipping fee (if the item has been shipped)
If your request is approved, your refund will be processed and credit automatically applied to your original credit card or method of payment, please allow 3-5 business days for the refund to appear.
You will receive a 100% refund of the purchase price of the product From us minus the shipping fee
How to refund:
Please contact us by email: [email protected], providing a snapshot of the product you received along with a snapshot of the details you would like to include and the product id (if applicable). We need this information as evidence to review refunds and prevent future errors.
Late or Missing Refunds (if any):
If you have not received your refund, you should check your bank account again. Then contact your credit card company, it can be a while before your refund is officially posted.
If you’ve done all of this and still haven’t received your refund, please contact us at [email protected]